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FAQ

Answers to your frequently asked questions

  • Podiatry Basics

  • Appointment Logistics

  • Foot Orthoses

Understanding Podiatry - The Basics

What things can a podiatrist help with?

As a specialist of the foot and ankle, a skilled podiatrist can be the first point of call for all foot, ankle and lower limb challenges. A broad scope of practise Including:

  • General Care. Skin and nail issues such as simple nail maintenance cutting and management, ingrown toenails, thickened or damaged nails, pressure corns, painful callous and cracked heel debridement.  
  • Nail surgeries. For more recurrent ingrown toenails or damaged painful nails, Patrial nail Avulsion and Total Nail Avulsion procedures are performed under Local Anaesthetic. We perform these procedures frequently and are experts in most effect methods available. 
  • Pain. Either acute injury assessment and treatment, or persistent more long term foot and lower limb pain. A skilled podiatrist will see and treat different types of foot pain more than any other profession and should be considered as first line of care.

Functional assessment. Assessing gait, movement patterns, strength, balance and tissue capacity to assist in rehabilitation and performance.

What is a Podiatrist?

University trained Allied Health Practitioners, we are experts of the foot, ankle and lower limb. Highly skilled and highly focused on prevention, diagnosis, treatment and rehabilitation of injuries and pathologies involving the feet, ankles and lower limbs. 

What conditions does a Podiatrist commonly see?

Common things a Podiatrist sees? 

  • Heel pain
  • Bunions
  • Clawed toes
  • Arthritis and joint pain
  • Achilles and calf issues
  • Ankle injuries
  • Shin splints
  • Plantar warts 
  • Ingrown toenails
  • Cracked heels 
  • Pressure corns 
  • Damaged toenails

What can I expect from my First Appointment?

We believe in understanding the whole picture and background. Taking the time to work through this and develop a full understanding is of the highest priority. A full hour is utilised to achieve this. Involving:

  • A discovery phase including history taking, understanding expectations, goals, current level of understanding, barriers and desired outcomes. 
  • Hands on assessment and diagnosis. 
  • Functional assessment. Depending on the presenting condition, Biomechanical assessment involves thorough sport or activity specific testing and evaluation. 
  • Treatment on the day. 
  • An improvement plan mapped out to get you to where you need to be as well as a follow up plan.

Should I see Podiatry or Physio or someone else?

The reality is, a highly skilled clinician of many Allied health professions should be able to help you for your injury. We work closely with highly skilled physiotherapist’s, Doctors, Exercise Physiologists, Chiropractors, Osteopaths and many more, to ensure you get the best possible outcome. 

As the scope of practise of Podiatry is hyper focused to the foot, ankle and lower limb, we are well equipped to be the first line of care for all things related to the feet as we see it more than anyone. We will always refer you to one of our trusted experts if we believe your care is better suited with one of our colleagues from another profession.

NDIS Cases:

We love working with the Disabled community. Achieve Podiatry is not yet registered with the NDIS HOWEVER, as per the NDIS requirements, services can be claimed by the individual if funds are allocated. We have good experience navigating and understanding this process. 

Appointment Logistics Questions

Do I need a referral to see a Podiatrist?

No. A referral is not required to see a podiatrist, however some people will qualify for Medicare referrals under a Chronic Disease Management Plan ( CDM plan ) under the Enhanced Primary Care Scheme ( EPC ). This referral covers part of your consultation costs. $53.80 is the current amount as of July 1 2019. 

Is the clinic easy to access?

Yes. Conveniently at McDonald Jones Stadium Administration building, we have PLENTY of parking. An electric chair for less mobile people to use for the stairs, and a friendly community within the building to help you at any point. 

How do I pay?

On the spot Hicaps claiming for health funds, Medicare and DVA web claiming, Eftpos, and Cash is all available. 

Do you see Work Cover cases?

Yes. We see a lot of complex work cover cases. Prior written approval for the initial Consultation is necessary. 

Do you accept Private health funds?

Yes. On site claiming is available. It is helpful to double check with your individual health fund what you personally have coverage for, and to what amount. 

Foot Orthoses Questions:

What do Foot Orthoses do?

Foot orthoses, put simply, help influence tissue load. So depending what unique loads are needed to be influences regarding the mechanical case of the individual, the decision as to best 

Who needs Foot Orthoses?

Certainly not everyone needs foot orthoses, and the goal should always be to not have over reliance on any devices when possible. However for certain conditions, scenarios, and presentations, orthotics can play a very useful role in improving someone’s pain, injury rehabilitation, comfort or athletic performance. Thorough assessment and consideration is always applied and discussed openly. Recommendations are made based on what is agreed to be most suitable. 

Why are Custom Foot Orthoses more expensive?

Our world class, Australian made, Environmentally friendly foot orthoses simply cost a lot more to manufacture and produce. Striving to be cost effective is certainly a focus and we continue to be very competitive with price whilst understand the value of quality when it is required.

What types of Foot Orthoses are there?

There are a variety of foot orthoses, which reflects the fact that there are a variety of needs for foot orthoses. Biomechanical factors, footwear factors, the level of support someone needs, weight of an individual, the structures or tissues we are looking to influence are a few common considerations in deciding what materials and type of foot orthoses is most suitable. 

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